What Is a Voice-Of-Customer Program

question 75

Essay

What is a voice-of-customer program?

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Definitions:

Impulsive Behaviour

Actions performed with little forethought or consideration of the consequences, often driven by immediate desires or emotional responses.

Overdramatizing

The act of exaggerating situations, emotions, or reactions to create a more dramatic effect than the reality warrants.

Magnetic Resonance Imaging

An imaging technique that uses magnetic fields and radio waves to create detailed images of the body's organs and tissues.

Enlarged Ventricles

A condition where the fluid-filled spaces within the brain, known as ventricles, become larger than normal, which can be an indicator of disease or brain damage.