Frank Is an Administrative Assistant at a University

question 34

Multiple Choice

Frank is an administrative assistant at a university.He has access to all the records and information pertaining to students, such as race, social class, family connections, and athletic ability.He restricts administrators from accessing this information, so that the admission process is not affected by these factors and is fair to students.In a buying centre context, Frank's role is similar to the role of a(n) :

• A)influencer.
• B)decider.
• C)initiator.
• D)user.
• E)gatekeeper.

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Definitions:

Maslow's Hierarchy of Needs Theory

A psychological theory that categorizes human needs into a five-level pyramid, starting from basic physiological needs to self-actualization.

Higher-order Needs

Psychological needs that are associated with personal achievement, self-respect, and the recognition and respect of others.

Practical Managerial Questions

Real-world, applied queries that managers address to solve operational problems and improve organizational performance.

Work Motivation

The psychological forces that determine the direction of a person's behavior in an organization, their level of effort, and their level of persistence.