Customer Excellence Focuses On

question 39

Multiple Choice

Customer excellence focuses on:

• A)having a good physical location and Internet presence.
• B)carrying out effective branding and positioning.
• C)having products with high perceived value.
• D)retaining loyal buyers and providing excellent service.
• E)maintaining efficient operations and an excellent supply chain.

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Definitions:

Learning Approach

A theoretical perspective in psychology that emphasizes the role of environment and experience in influencing behavior through learning.

Abnormal Behaviors

Actions or behaviors that deviate significantly from what is considered normal or typical within a society or culture.

Learn

The process of acquiring new understanding, knowledge, behaviors, skills, values, attitudes, or preferences through study, experience, or teaching.

Psychological Disorders

Patterns of behavioral or psychological symptoms that impact multiple areas of life and create distress for the person experiencing these symptoms.