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Which of the Following Statements Is False

question 95

Multiple Choice

Which of the following statements is false?


Definitions:

Rationalizations

The process of providing reasonable explanations or justifications for decisions, actions, or beliefs, often in retrospect.

Need-satisfaction Presentation

A sales technique where the salesperson focuses on identifying and meeting the needs of the customer as a way to persuade them to purchase a product or service.

Objections

Concerns or questions raised by a potential customer that a salesperson must address to complete a sale.

Customer Solutions

Tailored combinations of products and services offered by companies to meet the specific needs of their customers, often used to differentiate offerings in competitive markets.

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