The Key to Using Customer Service to Develop Long-Term Relationships

question 56

Multiple Choice

The key to using customer service to develop long-term relationships is:

• A)to provide services for free to all customers.
• B)to view service as a way of differentiating your product.
• C)to provide service only to loyal customers.
• D)to make sure that your service is similar to that provided by the competitors.

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Definitions:

Spaghetti

A type of pasta made in long, thin, cylindrical strands, originating from Italy and popular worldwide.

Entire Income

The total amount of income received from all sources before any deductions, adjustments, or taxes.

Units Of X

A measure used to quantify quantities of a particular good or service, often used in economics and manufacturing to specify output or consumption volumes.

Units Of Y

Quantitative measures or quantities of the variable Y, often used in mathematical or economic models to represent a particular variable.