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Which of the Following Is Not One of the Three

question 2

Multiple Choice

Which of the following is not one of the three major types of attributes that are useful for understanding the differences between products and services?


Definitions:

Informal Network

is the set of relationships and channels of communication that are not officially prescribed but emerge naturally among people within an organization, often influential in spreading information and influencing decisions.

Horizontal Communication

Communication between peers.

Manage Conflict

The process of identifying and resolving differences between parties in a constructive manner.

Solve Problems

The process of finding solutions to difficult or complex issues.

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