Reliability Is the Ability of a Service Provider to Perform

question 13

True/False

Reliability is the ability of a service provider to perform the service dependably and accurately.

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Definitions:

Attractive Speaker

An Attractive Speaker is one who draws and holds attention not solely through their appearance but through their vocal delivery and charisma.

Stereotypes

Oversimplified generalizations about a group of people, ignoring individual differences and based on assumptions rather than factual evidence.

Discrimination

The unfair treatment of people based on their race, age, or gender, leading to bias and discrimination.

Groupthink

A mental occurrence happening among a group where the need for consensus or conformity leads to unreasonable or ineffective decisions.