Automated and Pre-Programmed Social Media Posts and Replies to User

question 41

Multiple Choice

Automated and pre-programmed social media posts and replies to user generated comments (such as Tweets or Facebook posts) can be useful for workflow automation,but often can be viewed by users as fake or disingenuous.What is this practice referred to as?

• A)Social media trolls.
• B)Social media robots.
• C)Social media zombies.
• D)Social media auto-dialers.
• E)None of these.

---

Definitions:

Stress in Workplace

The physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources, or needs of the worker.

Productivity

The efficiency at which an individual, company, or economy can transform resources into goods, measured by the output per time period.

Creative

The ability or quality of generating innovative ideas, approaches, or solutions.

Emotional Intelligence

The skill to recognize, regulate, and articulate emotions while dealing with others in a considerate and empathetic way.