In Which of the Following Social Shopping Tools Is the Influence

question 59

Multiple Choice

In which of the following social shopping tools is the influence tactic of authority not used?

• A)Recommendations.
• B)Reviews.
• C)Testimonials.
• D)User forums.
• E)Geo-location programs.

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Definitions:

Grapevine Communications

Informal channels of business communication that are unofficial and bypass the formal organizational structure.

Core Self-evaluation

A personality trait reflecting an individual's fundamental assessment of their own capabilities, worth, and overall competence.

Job Dissatisfaction

A negative emotional response to one's job, often resulting from unmet expectations or discontent with work conditions.

Job Withdrawal

A situation where an employee disengages from their work role, which can manifest as absenteeism, reduced effort, or quitting the job.