Items That Need to Be Included When Taking a Message

question 38

Multiple Choice

Items that need to be included when taking a message include the:

• A)caller's name and phone number and when the dentist is to return the call.
• B)caller's name, the caller's phone number if a call back is requested, and the reason for the call.
• C)phone number where the caller can be reached and the reason for the call.
• D)caller's name and phone number, the time of the call, and when the dentist is to return the call.

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Definitions:

Field Research

The collection of data outside a laboratory, office, or classroom setting, often in its natural context or place of occurrence.

Experiments

Systematic procedures carried out under controlled conditions to discover, test, or demonstrate a fact or principle.

Unbiased

Characterized by a lack of prejudice or partiality; impartial in perspective or opinion.

Data-Warehousing

The process of collecting, storing, and managing large sets of data from various sources in a centralized repository for analysis and reporting.