When Trying to Resolve a Conflict It Is Important To

question 14

Multiple Choice

When trying to resolve a conflict it is important to:

• A)involve the dentist or office manager so they will know what is going on.
• B)keep it personal; use "I" or "me" instead of "we."
• C)try to get other coworkers "on your side."
• D)know the difference between "conflict" and "harassment."

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