Which Tool of Influence Is Being Used When a Car

question 26

Multiple Choice

Which tool of influence is being used when a car salesperson gets a consumer to agree to a price and then goes to get the sales manager's approval? 

• A) reciprocation 
• B) commitment and consistency 
• C) social proof 
• D) authority 
• E) scarcity

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Definitions:

Works Councils

Employee representative bodies present in some European countries, involved in discussing and negotiating workplace matters.

Centralized Collective Bargaining

A form of bargaining where negotiations are conducted at a national, regional, or industry-wide level, rather than between individual employers and their employees.

Employee Voice

Refers to the ways in which employees can express their opinions, concerns, and suggestions about their work and workplace conditions.

Workplace-level Committee

A group within a company tasked with addressing and managing specific issues related to the workplace environment, health and safety, or worker rights.