Describe Two of the Elements That Constitute Title VII's (Of

question 16

Essay

Describe two of the elements that constitute Title VII's (of the Civil Rights Act of 1964)prohibition of race discrimination.Give an example for each.

Identify different strategies for engaging with customers, including the use of technology.

Comprehend the significance and application of the GAP Model in customer expectations management.

Understand the concepts of empowerment and its role in customer service.

Grasp the importance of maintaining customer data security in CRM systems.

---

Definitions:

Down Payment

An initial payment made when purchasing an item on credit, typically a percentage of the purchase price.

Savings

Money set aside from income for future use, typically held in secure or low-risk savings accounts or investment products to preserve or grow wealth.

Frequency of Compounding

The number of times interest is added to the principal balance of an investment or loan per time period, affecting the total interest earned or paid.

Future Value

The value of a current asset at a specified date in the future based on an assumed rate of growth.