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Alex Has Been Working as Technical Service Representative for Convergence

question 40

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Alex has been working as technical service representative for Convergence Technologies,a software development firm for two years.His duties and responsibilities include providing technical assistance to end users and preparing reports on product problems encountered.During a performance review meeting with his manager,Alex mentions that he finds his job to be very monotonous.Alex's manager makes his job more challenging and interesting by asking him to conduct technical interviews of potential employees,as well as train and mentor new hires.In this example,Alex's manager uses which of the following strategies to motivate him?


Definitions:

Incremental Theorists

Individuals who believe that abilities and intelligence can be developed through effort and persistence, in contrast to the belief that such traits are fixed.

Entity Theorists

Individuals who believe that personal qualities, such as intelligence and character, are fixed and cannot change significantly over time.

Delay Gratification

The skill to forgo an immediate pleasure to receive a benefit in the future.

Fear of Success

An apprehension or anxiety over the potential negative consequences of achieving one's goals and the resulting changes in one’s life or relationships.

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