Grievance Is an Informal Complaint Made to the Immediate Supervisor

question 34

True/False

Grievance is an informal complaint made to the immediate supervisor.

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Definitions:

Summary Close

A sales technique where the seller summarizes the main points of the presentation before asking for the sale.

Alternative Close

A sales technique in which the seller presents multiple options to the prospect, making it easier for them to make a decision without feeling pressured.

Assumptive Close

A sales technique where the seller assumes that the customer has already decided to buy and wraps up the sale.

Alternative Close

A sales technique where the salesperson presents the prospect with two final options, making it easier to make a purchase decision.