When a Customer Already in Line in a Queuing System

question 22

Multiple Choice

When a customer already in line in a queuing system becomes impatient and leaves the system before starting service,this is called:

• A) balking 
• B) limited waiting 
• C) quitting 
• D) reneging

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Definitions:

Revenue

The total income generated from the sale of goods or services related to a company's primary operations.

Damaged Goods

Items that are broken, defective, or otherwise impaired, reducing their usefulness or value.

High-value Users

Individuals or entities that contribute significantly to a company's revenue, often through consistent purchases or use of high-tier services.

Metering Strategy

Approaches used by companies to measure and charge for services based on usage or consumption.