The Chief Nursing Officer Has Asked the Staff Development Coordinator

question 24

Multiple Choice

The chief nursing officer has asked the staff development coordinator to facilitate the development of a clinical competency program for the facility.While making rounds on the units,the staff development coordinator overhears RN staff complaining that they feel it is insulting to be required to participate in a competency program.What behavior by the staff development coordinator is most appropriate in this situation?

• A) Disregard staff concerns and continue with development of the program.
• B) Inform the nurses that this program is a requirement for JCAHO accreditation.
• C) Schedule a meeting with the chief nurse executive to apprise her of the situation.
• D) Facilitate a meeting so nurses can articulate their values and concerns about a competency program.

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