The Manager Calls the Staff Together to Assess a Situation

question 3

Multiple Choice

The manager calls the staff together to assess a situation in which the family of a seriously ill patient is anxious and is absorbing a great deal of staff time in consultation,discussion,and questioning of treatment decisions.Staff members are becoming distanced from the family.After inviting the concerns of staff,the manager explains that the organization values patient-centered care and that evidence supports that acting as an advocate and a listener is helpful to families.The manager asks the staff for ideas and strategies that are effectively patient-centered in dealing with families in similar situations.What is the role of the nurse manager in this situation?

• A) Leadership
• B) Management
• C) Follower
• D) Visionary

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Definitions:

Client-Centered Therapy

A psychotherapeutic approach where the therapist provides support and guidance, allowing clients to explore and solve their problems in a non-directive manner.

Table Manners

The rules of etiquette used while eating, including the proper use of utensils, napkins, and how to conduct oneself at the dining table.

Modeling

A method of learning that involves observing and imitating the behavior of others, often discussed in the context of social learning theory.

Systematic Desensitization

A behavioral therapy technique used to reduce phobic responses and anxiety through gradual exposure to the feared object or situation.