The Chief Nursing Officer Plans a Series of Staff Development

question 13

Multiple Choice

The chief nursing officer plans a series of staff development workshops for the nurse managers to help them deal with conflicts.The first workshop introduces the four stages of conflict,which are:

• A) frustration, competition, negotiation, and action.
• B) frustration, conceptualization, action, and outcomes.
• C) frustration, cooperation, collaboration, and action outcomes.
• D) frustration, conceptualization, negotiation, and action outcomes.

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Definitions:

High Standards

The expectation or requirement of a level of performance or quality that is above the norm.

Significant Accomplishments

Achievements that have had a major impact on an individual's career or the progress in a particular field or area.

Bell Curve

A bell-shaped curve that typically represents the normal distribution of a variable or set of data, where most scores cluster around the mean, with symmetric tapering off towards the extremes.

Decrease with Age

A phenomenon where certain abilities, functions, or properties gradually diminish as one grows older.