The Nurse Manager Decides to Use a Mediator to Help

question 23

Multiple Choice

The nurse manager decides to use a mediator to help resolve the staff's conflict.A basic strategy for truly addressing this conflict is to:

• A) identify the conflicting facts.
• B) be determined to resolve the conflict.
• C) schedule a meeting time for resolution.
• D) have a clear understanding of the differences between the parties in conflict.

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A region located in the Pacific Northwest of the United States, recognized for its varied geography and forward-thinking policies.