The Head Nurse and a Staff Nurse Are Having a Conflict

question 22

Multiple Choice

The head nurse and a staff nurse are having a conflict over how to use and apply a new procedure for dressings in the medical/surgical area.The staff nurse wishes to use the new procedure based on newly released nursing research.The head nurse wishes to use a protocol that has been used in the department for a number of years.The head nurse later makes comments to other staff on her unit about the credibility of the staff nurse.This behavior is associated with:

• A) lateral violence.
• B) horizontal violence.
• C) confrontation.
• D) bullying.

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Definitions:

Human Capital

The combined abilities, expertise, and non-physical assets that individuals possess, which can generate economic benefits for themselves, their employers, or their community.

Positive Organizational Behavior

The study and application of positively oriented human resource strengths and psychological capacities that can be measured, developed, and effectively managed for performance improvement in the workplace.

Strengths

Refers to the internal capabilities, resources, and positive attributes of an individual or organization that can be leveraged to achieve goals.

Human Capital

The collective skills, knowledge, or other intangible assets of individuals that can be used to create economic value for the individuals, their employers, or their community.