During Orientation of New Nurse Managers,the Chief Nursing Officer Stresses

question 24

Multiple Choice

During orientation of new nurse managers,the chief nursing officer stresses strategies that help nurse managers to achieve a powerful image.What behaviors best contribute to a powerful image for the nurse manager?

• A) Greeting patients, families, and colleagues with a handshake and a smile; listening carefully when problems arise
• B) For men, no facial hair, always wearing a suit and tie; for women, always wearing a suit and high-heeled shoes
• C) Maintaining a soft voice during times of conflict; making unbroken eye contact during interactions
• D) Smiling all the time; always wearing a suit, carrying a briefcase, and, if a woman, wearing no jewelry

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Definitions:

Emotional Reactions

Responses that involve psychological and physiological changes to an individual's emotional state in response to stimuli.

Sympathetic Nervous System

Part of the autonomic nervous system that prepares the body for action by activating the fight or flight response.

Parking Ticket

A notice issued by authority to a motorist or vehicle owner for violating parking regulations, typically demanding payment of a fine.

Tennis Match

A competitive sporting event in which two or four players strike a ball with rackets over a net in a defined playing area.