At Hospital XYZ,staff Members on Y3 Unit Have Dealt with the Third

question 9

Multiple Choice

At Hospital XYZ,staff members on Y3 Unit have dealt with the third charge nurse in 3 years.Donna,the current charge nurse,lacks confidence in patient-nurse relationships,and scheduling and other processes are routinely left to the last minute.Staff members approached Donna first and then administration with their concerns about Donna's effectiveness as a leader.The staff was told that the problem is likely staff related,that it is simply an unhappy group,and that there is nothing that will be done further about their concerns.The philosophy of the organization indicates that "open,transparent communication between staff and management is desired and supported," and that "innovation and creative thinking are the foundation of the organization's progress." In assessing this situation as a newly hired senior executive,you anticipate that:

• A) staff members will resolve the conflict on their own.
• B) the situation will lead to ongoing disgruntlement and attrition.
• C) no further discussion or concerns will come out of the situation.
• D) the head nurse will be able to resolve the conflict on her own.

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Definitions:

ERP Systems

Enterprise Resource Planning systems are integrated management software platforms that help organizations automate and manage core business processes for optimal performance.

Ongoing Process

A continuous operation or sequence of actions that proceed without interruption in a repeated cycle.

Off-The-Shelf Coding

Pre-existing software codes or solutions that can be readily used without the need for customization.

Lot-Sizing Technique

Strategies used in inventory management to determine the optimal order quantity that minimizes total inventory costs.