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The Risk Manager Informs the Nurse Manager of an Orthopedic

question 12

Multiple Choice

The risk manager informs the nurse manager of an orthopedic unit that her unit has had an increase in incident reports related to patients falling during the 11-7 shift.The nurse manager knows that the best way to resolve the problem is to:


Definitions:

Recommendation

A suggested course of action.

Persuasive Approach

A method or strategy designed to convince or influence someone's attitudes, intentions, or behaviors through argumentation, reasoning, and appeal.

Bad-News Approach

A strategy for delivering unfavorable or negative information in a manner that aims to minimize impact or backlash.

Direct Approach

A communication style that involves straightforwardly stating one's thoughts or opinions without beating around the bush.

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