As a Nurse Manager Representative on a Clinical Information System

question 10

Multiple Choice

As a nurse manager representative on a clinical information system selection team,you would be particularly concerned if the favored system:

• A) involves screen displays that are best configured for nonclinical users.
• B) requires an upgrade to servers in the facility.
• C) requires staff orientation and training during implementation of the software.
• D) minimizes the amount of data entry necessary.

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Definitions:

Regulator

Components or factors within the communication process that can influence or control the flow and dynamics of the interaction.

Backchannel Cue

Non-verbal or verbal signals used during communication to indicate understanding, agreement, or engagement without interrupting the speaker.

Expectancy Violation Theory

Theory that you interpret the messages of

Emotional Contagion Theory

Theory that emotional expression is contagious; people can “catch” emotions just by observing others’ emotional expressions.