Elizabeth,an RN with Approximately 15 Years of Service on Your

question 8

Multiple Choice

Elizabeth,an RN with approximately 15 years of service on your unit,walks away from one of the learning sessions on IV care and you overhear her telling a colleague that she thought the session was a waste of time because "the unit has been using heparin for years and there has never been any adverse effects." According to Havelock (1973) ,this comment may originate from failure in which phase of the six phases of planned change?

• A) Generating self-renewal
• B) Choosing the solution
• C) Diagnosing the problem
• D) Building a relationship

---

Definitions:

Psychological Disorders

Mental disorders characterized by patterns of behavior or psychological symptoms that impact multiple life areas and create distress for the person experiencing them.

Maladaptive

Refers to behaviors or thoughts that inhibit a person's ability to adjust to particular situations.

Dysfunctional

Not operating normally or effectively.

Daily Functioning

Refers to the routine activities and behaviors performed by an individual on a day-to-day basis.