Which of the Following Activities Would Represent a Customer-Friendly Approach

question 17

Multiple Choice

Which of the following activities would represent a customer-friendly approach in a healthcare setting?

• A) Using a local anesthetic before inserting a needle into a child's arm
• B) Repeating patient history information to the admitting clerk, the admitting nurse, and the ultrasound technician
• C) Ensuring that birthing preferences are on file and available in a laboring mother's chart
• D) Providing support to families when a family member is brought into trauma

Recognize the importance of environmental factors and community infrastructure in disease prevention.

Understand the historical development of public health initiatives and their impact on community health.

Analyze the role of government and non-governmental organizations in the advancement of public health.

Identify key figures and their contributions to public health and nursing.

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Definitions:

Unreasonably Unsafe

Describes a condition or product that poses a significant risk of harm to people or property beyond what would be considered reasonable.

Doctrine of Unconscionability

A legal principle that contracts with terms that are excessively unfair or oppressive can be found invalid or modified by a court.

Implied Warranties

Legal guarantees implied by law regarding the satisfactory quality and fit for purpose of goods, even if not expressly stated by the seller.

Remedy Limitation

Restrictions placed on the types or extent of legal remedies available to a plaintiff in a lawsuit, often stipulated in contracts.