After Several Months in the Role of Manager of a Dialysis

question 8

Multiple Choice

After several months in the role of manager of a dialysis unit,Maryanne finds herself still questioning the gap in expectations between her and her staff and management and is also questioning if she can reconcile her concerns about quality care with the strong cost-containment orientation of the facility.At this point,Maryanne is in which stage of role transition?

• A) Internalization
• B) Acceptance
• C) Development
• D) Discrepancy

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Definitions:

Terminally Ill

Describes a condition in which an individual is suffering from a disease or illness that is incurable and expected to lead to death within a short period of time.

Decoding

The process of interpreting and making sense of a message or signal received from others.

Nonverbal Cues

Signals conveyed through body language, facial expressions, gestures, and posture that communicate messages without words.

Interpersonal Communication

Refers to the direct, face-to-face exchange of information, feelings, and ideas between two or more people.