Examlex
MATCHING
Match each term with the correct statement below.
-typically used to get past a firewall
Customer Switching Costs
The expenses, both tangible and intangible, that consumers encounter when changing from one product or service provider to another.
Facilitating Function
Activities that help to ease and support the process of bringing products from the producer to the consumer, such as transportation, financing, and storage.
Providing Technical Support
Providing technical support involves offering assistance and guidance to users experiencing technical issues or difficulties with products or services, typically via phone, email, or chat.
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