Why Might Attackers Use Social Engineering Techniques to Masquerade as Support

question 54

Essay

Why might attackers use social engineering techniques to masquerade as support technicians?

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Definitions:

Amperes

The unit of electrical current in the International System of Units (SI); it is a measure of the amount of electric charge passing a point per unit time.

Selective Attention

The cognitive process of focusing on a particular object or task in the environment while ignoring other irrelevant information.

Cognitive Dissonance

The mental unease felt by a person who simultaneously holds multiple conflicting beliefs, ideas, or values.

Countertransference

A situation where a therapist, during the psychotherapy process, develops personal feelings toward the patient stemming from the therapist's own background.