Examlex
Unfair labour practices refer to conduct that is prohibited by legislation.
Balanced Scorecard
A system for strategic planning and management designed to align organizational activities with its vision and strategy.
Customer Satisfaction Ratings
A measure used to quantify the degree to which a customer is happy with a product, service, or experience.
Lagging Indicator
Any metric where performance is predicted by performance in another metric.
Leading Indicator
Any metric where performance is predictive of performance in another metric.
Q4: A collective agreement provides that the employee
Q17: Labour Relations in Canada are viewed as
Q23: Which of the following correctly describes the
Q24: Twenty-two percent of employees in Canada work
Q32: A first collective agreement provides that current
Q39: Explain the difference in the "bottom line"
Q41: Union density in the public sector is
Q50: The legal environment does not affect an
Q63: Unions would prefer that support for the
Q75: Which of the following are not allowed