The Best Way to Handle an Emotional Reaction in a Business

question 98

Multiple Choice

The best way to handle an emotional reaction in a business setting is to ______________

• A)focus on your argument and ignore the emotional elements.
• B)repeat yourself in hopes that this will help diffuse emotions.
• C)express understanding.
• D)agree with the other person's emotional reaction.

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Definitions:

Budgeted Balance Sheet

A financial statement projecting the future financial position of a company, showing expected assets, liabilities, and equity at a specific time.

Cash Budget

A budget projecting cash receipts and disbursements across a definite time frame, commonly employed to oversee liquidity and guarantee fiscal steadiness.

Uncollectible

Refers to accounts receivable that a company considers to be uncollectible from debtors and is likely to be written off as a bad debt expense.

Credit Sales

Sales where the payment is not received at the time of sale but is promised to be paid at a later date.