When Replying to a Customer's Complaint When Your Company Is

question 39

True/False

When replying to a customer's complaint when your company is at fault,be sure to promise that the mistake will never happen again.

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Definitions:

Fossil Fuels

Natural resources, such as coal, oil, and natural gas, formed from the ancient remains of organisms, used primarily for energy but contributing to climate change.

Global Warming

the phenomenon of increasing average air temperatures near the Earth's surface over the past one to two centuries due to greenhouse gases.

Acid Rain

Is a form of precipitation whose acidity eats away at, and eventually destroys, forests and the ecosystems of lakes.

Multinational Corporations

Large corporations that produce and sell their goods and services in various countries, operating across national boundaries with a global management perspective.