When Refusing to Make an Adjustment,avoid Calling the Customer Defamatory

question 15

True/False

When refusing to make an adjustment,avoid calling the customer defamatory names,such as "cheat" or "liar."

---

Definitions:

Low Explosive

A substance capable of exploding at a slower rate, primarily used for propellants and pyrotechnics, compared to high explosives which detonate.

Organic Solid

A solid material composed of organic compounds, which consist of carbon atoms bonded together in chains or rings.

Oxygen Balance

Oxygen balance is a concept in chemistry, particularly in the analysis of explosive materials, referring to the ratio between the oxygen available and required for complete oxidation of the combustible components of a compound.

Kinetic-Molecular Theory

The kinetic-molecular theory explains the behavior of gases, including their volume, temperature, and pressure, based on the idea that gases consist of small particles in random motion.