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Briefly explain the difference between a planning outline and a speaking outline.
Service Quality Monitoring
The ongoing process of evaluating and assessing the quality of services provided to ensure they meet or exceed customer expectations.
Holistic Perspective
An approach that considers a system or entity as a whole, integrating all parts and aspects instead of focusing on individual components.
Global Supply Chains
Supply chain operations that involve production and delivery activities spread over different countries, offering advantages like cost reduction and access to new markets but also presenting complex challenges.
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