One Major Difference Between the 1

question 30

Multiple Choice

One major difference between the 1.0 and 2.0 approaches to business communication is that in the 2.0 approach audiences are encouraged to be

• A) active participants in the communication.
• B) compliant listeners.
• C) passive recipients of the information the sender shares.
• D) disengaged.
• E) any of the above.

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Definitions:

Direct Labor Hour

A measure of the labor directly involved in manufacturing a product or delivering a service, often used in costing and budgeting.

Activity-based Costing

A costing method that identifies activities in an organization and assigns the cost of each activity to all products and services according to the actual consumption by each.

Overhead Costs

Indirect costs of running a business that are not directly tied to production, such as rent, utilities, and salaries.

Departmental Overhead Rate

An allocation rate used to assign overhead costs to specific departments based on relevant criteria, such as labor hours or machine hours.