In Business Communication,good Etiquette

question 23

Multiple Choice

In business communication,good etiquette

• A) is not a major concern, as long as you get your point across.
• B) is important, but only in formal written messages.
• C) indicates respect for the audience and minimizes negative emotional reaction.
• D) now means nothing more than responding promptly when others contact you.
• E) is important only when communicating with older individuals.

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