When Delivering Negative News

question 62

Multiple Choice

When delivering negative news,

• A) it is important to look for positive points that will foster a good relationship with your audience.
• B) don't waste time trying to emphasize the positive-your audience will see right through it.
• C) you should always be positive and upbeat, even if what you say or write sounds insincere at first.
• D) being blunt is always best.
• E) there is no way around being negative in your wording and tone.

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Definitions:

Resource-Use Permits

Legal documents granted by authorities that allow individuals or companies to legally use natural resources in specific ways for a designated period.

Pollution Reduction

The process or practice of diminishing the amount of pollutants released into the environment, thereby reducing harm to ecosystems and human health.

Netherlands' Green Plan

A strategic initiative by the Netherlands focusing on sustainable practices and policies to enhance environmental conservation and reduce carbon footprints.

Precise Recommendations

Detailed and specific suggestions or guidelines intended to achieve an objective or solve a problem.