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To Improve the Readability of Your Messages,make Liberal Use of References

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To improve the readability of your messages,make liberal use of references such as "the latter," "the former," "the aforementioned," and "as mentioned above."


Definitions:

Culture

The shared beliefs, values, norms, practices, languages, and symbols of a society that shape its members' behaviors and perceptions.

Rationalization

The process of making activities or tasks more efficient and logical, often through the implementation of rules and procedures.

Max Weber

A German sociologist, philosopher, and political economist who is regarded as one of the founders of the modern study of sociology and public administration.

Sanctions

Measures of reward or punishment that regulate individual or group behavior within societies or organizations.

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