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Headings Have Only One Function, Which Is to Break Up

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Headings have only one function, which is to break up long blocks of type.


Definitions:

Incident/Occurrence Report

Documentation of any unusual or unexpected event in a healthcare setting that can affect the safety of patients, staff, or others.

Legal Lawsuit

A court-based process in which an individual or entity brings a legal claim or dispute against another party, seeking a legal or equitable remedy.

Quality Improvement Program

A systematic approach to the assessment and improvement of services and operational processes to meet or exceed customer expectations.

Convergent Thinking

A cognitive process in which a person attempts to find a single, correct answer to a problem.

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