Because Many Email Programs Display the First Few Words or Lines

question 28

Multiple Choice

Because many email programs display the first few words or lines of incoming messages,you should

• A) be vague in your first sentence, to entice the reader to open the message.
• B) leave several blank lines at the beginning of each message.
• C) treat the first sentence of the message as an extension of your subject line.
• D) use phrases such as "MUST READ" in your first sentence.
• E) try to limit all email messages to a single sentence.

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Definitions:

Role Management

The process of effectively understanding and balancing the multiple roles an individual may have within different contexts.

Organizational Socialization

The method by which new staff members acquire the necessary attitudes, knowledge, skills, and behaviors to operate successfully in a company.

Adjustment Process

A method or series of actions taken to adapt or conform to new conditions or changes.

Reality Shock

The stress and disorientation that individuals experience when they encounter a significantly different reality from their expectations.