When Making Claims or Requesting Adjustments,you Should Begin by

question 69

Multiple Choice

When making claims or requesting adjustments,you should begin by

• A) complimenting the company for past service.
• B) providing a detailed description of the faulty merchandise.
• C) providing a straightforward statement of the problem.
• D) threatening legal action if you do not receive a favorable adjustment.
• E) saying how disappointed you are in the company.

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Definitions:

Maker

A person who has promised to pay a set sum to the holder of a promissory note or certificate of deposit.

Drawer

The person who writes or issues a bill of exchange, cheque, or draft, instructing a drawee to pay a specified sum to a payee.

Transfer Warranties

Legal assurances provided by a seller to a buyer regarding the condition and legal status of property or goods being sold.

Presentment Warranties

Guarantees made by the presenter of an instrument (e.g., a check) regarding their authority and the validity of the instrument in a financial transaction.