If You Are Sending an Informative Memo to Employees About

question 93

Multiple Choice

If you are sending an informative memo to employees about policy statements or procedural changes,you should

• A) assume that employees will have a negative response.
• B) use the indirect approach.
• C) use the body of the message to provide all the necessary details.
• D) make the subject line as ambiguous as possible, so that they will be more likely to read the memo.
• E) do all of the above.

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Definitions:

Haptics

The study and use of touch and its effects in communication and interaction between people or with technology.

Proxemics

Study of how close or far away from people and objects people position themselves.

Territorial Marker

Objects or signals that individuals use to indicate ownership or dominance over a certain area or space.

Regulator

Components or factors within the communication process that can influence or control the flow and dynamics of the interaction.