When Sending a Positive Message to a Customer, It Is

question 91

True/False

When sending a positive message to a customer, it is a good idea to reassure the customer that he or she has made a wise purchase.

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Definitions:

Market Rate

Market Rate is the prevailing interest rate available in the marketplace on loans, savings, or investments.

Coupon Rate

The annual interest rate paid by a bond's issuer to the bond's holders, usually expressed as a percentage of the bond's face value.

Interest Expense

The cost incurred by an entity for borrowed funds, which may pertain to bonds, loans, lines of credit, or other forms of debt financing.

Coup d'état

A sudden and illegal seizure of government power by a small group, often military, displacing the existing government authorities.