When a Third Party Is at Fault in a Claim

question 73

True/False

When a third party is at fault in a claim, the best approach is always to refer the customer to that party to resolve the problem.

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Definitions:

Agonist

A chemical or drug that binds to receptors in the brain and causes a reaction typically producing a biological response.

Antagonist

A substance that blocks or dampens a biological response by binding to and blocking a receptor rather than activating it.

Artificial Neurotransmitter

A synthetically produced chemical used to emulate the effects of natural neurotransmitters in the nervous system.

Endogenous Neurotransmitter

A type of neurotransmitter naturally produced within the body that facilitates communication between neurons in the nervous system.