The Buffer of a Negative Message

question 97

Multiple Choice

The buffer of a negative message

• A) should be neutral and noncontroversial.
• B) implicitly says no.
• C) apologizes.
• D) should be very vague about the subject of the message.
• E) is a good place to say, "I told you this would happen."

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Definitions:

Distribution Portal

An online platform that enables the distribution of software, information, or services widely to users or customers.

Intranets

Private, secure networks within an organization designed to facilitate information sharing, communication, and collaboration among employees.

Corporate Extranets

Private networks used by companies to provide secure access to business information and applications to partners, suppliers, and customers outside the company.

Business Partners

Other companies, organizations, or individuals who collaborate with or provide essential services to a company.