An Effective Opening for a Negative Message Would Be

question 68

Multiple Choice

An effective opening for a negative message would be

• A) I'm sorry to say I have some bad news.
• B) This letter is in reply to your application.
• C) Your résumé clearly shows why you are interested in becoming a management trainee with our company.
• D) We have no openings at this time.
• E) Hate to tell you, but ...

Differentiate between in-groups and out-groups, referencing their characteristics and examples.

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