In Refusing a Customer's Request for Adjustment,you Are Concerned About

question 73

Multiple Choice

In refusing a customer's request for adjustment,you are concerned about possible defamation charges.You should

• A) make the refusal by phone instead of in writing.
• B) explain why you are making the refusal.
• C) consult your company's legal department or an attorney if you think a message might have legal consequences.
• D) insist that the customer come to your office if he wants an answer.
• E) do all of the above

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Definitions:

Vasopressin

A hormone produced by the pituitary gland that helps regulate water balance in the body and constriction of blood vessels.

Angiotensin II

A peptide hormone that causes blood vessels to constrict, increasing blood pressure.

Parasympathetic Stimulation

Refers to the activation of the parasympathetic nervous system, which helps control bodily functions when at rest, such as stimulating digestion or reducing heart rate.

Chemoreceptors

Sensory receptors in the body that respond to chemical changes, such as oxygen and carbon dioxide levels in the blood.