Use the Direct Approach with a Negative Message If

question 52

Multiple Choice

Use the direct approach with a negative message if

• A) the message will have a great deal of personal impact on members of the audience.
• B) the situation is one in which people readily acknowledge the possibility of receiving bad news.
• C) an order is unfillable or portions of it must be back-ordered.
• D) you are refusing to make an adjustment on a claim.
• E) you're worried that you have already delayed giving the bad news for too long.

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Definitions:

Capital

The money and property that a business needs to operate.

Corporation by Estoppel

A legal doctrine that prevents a person from denying the corporate existence of an entity when they have treated it as a corporation.

Properly Incorporated

Refers to a company or entity that has been legally established and registered under the laws of its jurisdiction.