In the Reasons Section of a Negative Message,you Should

question 62

Multiple Choice

In the reasons section of a negative message,you should

• A) present enough detail for the audience to understand your reasons.
• B) explain what your decision is before you explain why you have reached it.
• C) apologize for the negative decision.
• D) clearly state that you and your company are not at fault, even if it is unclear who is to blame.
• E) do all of the above.

---

Definitions:

Effective Managers

Managers who achieve organizational goals efficiently and effectively by planning, organizing, leading, and controlling resources.

Authority

Refers to the power or right to give orders, make decisions, or enforce obedience.

Accountability

The obligation of an individual or organization to account for its activities, accept responsibility for them, and to disclose the results in a transparent manner.

Organizational Behavior

Examining how humans behave within organizations, how they interact with these organizations, and the analysis of the organizations themselves.